Can a Nest E be controlled via a laptop rather than a smart phone?

[Dave2Too]

Since I'm new to Nest thermostats and also new to smart phones I'll having an awful time trying to understand how to change the thermostat's schedules. When we're away this winter I want to be able to set a constant 24 hour low temperature in the house before we leave, check the actual temperature remotely and make changes to the schedule if needed. I would find this MUCH easier if I could use my laptop. If a laptop can be used I'd greatly appreciate it if someone could walk me through the procedure to set that up.

Thank you.

[Dave2Too]

Edward:

Thank you for checking back to see how I'm progressing.

Since I'm running out of time before we leave on vacation (when I want to be able to monitor and control the thermostat) I hired a tech guy to set up an Eco schedule which would test indefinitely holding a temp while we were away.  Inasmuch as settings generally hold the temp for just 24 hours I won't know until this afternoon (i.e. more than 24 hours after the schedule was set) if it is working properly and I can rely on it to hold the low temp I set while we're away.   If it does then I'll see if I can return the thermostat to the normal temp schedule.  If so, then I'll feel I'm ready for the trip.

Dave

[EdwardT]

Hi Dave2Too,

Thanks for the response. Let us know about your observation. Keep us posted.

Thanks,

Edward

[EmersonB]

Hi everybody,

@jeff16 I wanted to follow up and see if you have any updates. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Thanks for lending a hand, Edward and davidking.

Regards,
Emerson

[Dave2Too]

@jeff16I wanted to follow up and see if you have any updates.

It looks like this was miss sent.

[Jake]

Hey Dave2Too,

It looks like this was indeed miss sent. I wanted to check in with you, though, and ensure everything is good to go from here. Please let us know if you have any trouble/questions from here. I would be happy to take a closer look.

Best regards,

Jake

[Jhonleanmel]

Hi folks,

Chiming in to see if you still need assistance with this. Let us know if you have additional questions ― we'd love to help.

Best,
Mel

[Jhonleanmel]

Hi everyone,

Just one quick final check in here since activity has slowed down. We haven't heard from you in a while so we'll be locking this thread if there is no update after 24 hours. If you have any new questions, updates or just a discussion topic, feel free to start a new thread in the Community.

Thanks,
Mel

[Dave2Too]

Mel:

Thanks for being so conscientious about this issue. 

 I've been able to change a preset via my cellphone but have yet to successfully do so at some location other than my house.  The last time I tried it I must have not followed the proper steps because the thermostat didn't display my change. I need to redo that test in order to feel comfortable that I can rely on the temperature adjustments I make remotely.

Dave

[Jhonleanmel]

Hi Dave2Too,

Thanks for letting us know. Take your time, I'll be waiting for your update.

Best,
Mel

[EmersonB]

Hello everyone,

@Dave2Too we're bumping up this thread to ensure that everything is covered here. To confirm, were you able to change your preset using a different WiFi network or your cellular data? Don't hesitate to give us an update here in this thread.

Thanks for lending a hand, Jake and Mel.
 
Regards,
Emerson

[EmersonB]

Hey Dave2Too,

Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.

Thanks,
Emerson 

[Dave2Too]

Emerson:

Thanks for keeping in touch.

I have notes regarding changing a preset which I believe will work from any location (not just from my house).  It's academic now since I won't be away this winter as I had expected.  

In summary, I wish I had never purchased the Nest thermostat.  I found it extremely difficult to use and I haven't used any feature which wasn't available, and much simpler, on my old programmable thermostat.  And, it ended up costing over $400 for purchase, installation, and hiring a tech person to help me.

The description of the product used the word "simple" numerous times but I found very little that was simple.  I assume my experience was not typical.

But, even so, I appreciate the help you and the other members of the community provided. 

Dave

[EmersonB]

Hello Dave2Too,

We appreciate you getting back to us. This is not the experience we wanted you to have. I know where you're coming from and we respect what you're trying to say about the Nest Thermostat. We wanted to make it up to you with this issue. Don't hesitate to reach out if you have other questions or concerns.

Thanks,
Emerson

[aatienza]

Hello there,

Since this thread hasn't had activity in a while, we're going to close it to keep content fresh. Feel free to submit another post, and provide as many details as possible so that others can lend a hand.
 

I appreciate the help, everyone.

Thanks,
Archie

[EdwardT]

Hi Dave2Too,

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Thanks,

Edward

[Dave2Too]

Go for it!