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Can't Add Nest to Google Home

Nestuserqna
Community Member

When trying to add the thermostat to my Google Home, GH launches a neat website which directs me back Google Home with instructions leading me back. Almost like a loop but it doesn't move. 

If I'm not logged into the nest website it will prompt me to log in but no Google login available. If I log in on a browser before hand (cookies) then I see the behavior described.

Any ideas? 

1 REPLY 1

MelbaDT
Community Specialist
Community Specialist

Hey Nestuserqna, 

 

Thanks for reaching out and I'm sorry to hear about your experience. I want to dig deeper into it. 

 

A few questions — what Nest device are you trying to add to your Google Home app? Are you trying to link this Nest device so you could control it via voice using your Google or Nest speakers and displays? Also, have you tried uninstalling then reinstalling your Nest app if the "Sign in with Google" option appears?

 

Best, 

Melba