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Nest logged me out

Hohmann_k
Community Member

My Nest app logged me out and now I cannot log in. No password reset email shows up in my email and I cannot connect to my Nest with a different email. Is there a contact number to call? 

1 REPLY 1

MelbaDT
Community Specialist
Community Specialist

Hey Hohmann_k, 

 

Thanks for posting and I'm sorry to hear about your Nest app. You may reach out to our support team via phone, chat or social media via this link: https://bit.ly/3adTfGB

 

However since you're already here, I have a few questions to better understand what's going on. Are you able to login using another phone or on a computer's browser at https://bit.ly/3gW4i8w? What message are you getting? Also, are you using the "Sign in with Google" option or the "Sign in with Nest" one? 

 

Tell me more so I can dig deeper into it. 

 

Best, 

Melba