Can't connect Nest app to Google Home

[ssailer]

I absolutely cannot connect my Nest app on my android phone to my google home app.  When I try to set up a new device and scan the QR code from the back of the Nest, I get this message:

ERROR!

Unable to start device pairing.  Configuration not available. 

What am I missing?  This is so frustrating! 

Thank you.

[Arturo]

Having the same issues but with Apple iPhone. I can only connect one device but I have 2

[ZeroFox]

Has anyone found a fix to this? I have 2 thermostats in 2 different homes but can only connect to the first home (before Google acquired nest)?

[Jake]

Hey all,

Sorry for the late reply. I wanted to follow up and ensure you are good to go. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further. 

Best regards,
Jake

[Alexto]

Same issue here... Would really like some help 😕