12-02-2022 04:51 AM
Nest not connecting to the app. The key code is 6 figures not 7. The app appears to be trying to connect to the old style thermostat in the app….not the learning thermostat.
12-06-2022 11:17 AM
Hey there,
Sorry to hear about the trouble. I wanted to follow up and see if I could be of any help. I found an article that has some troubleshooting steps. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.
Best regards,
Jake
12-09-2022 10:13 AM
Hey there,
I wanted to check in and see if you are still in need of any help. Please let me know, as I would be happy to assist, and answer any questions you may have.
Best regards,
Jake
12-12-2022 06:41 AM
Hi folks,
Thanks for assisting, Jake.
@Zyv, I'm chiming in to check if you have additional questions or concerns, as we will be locking this thread within 24 hours.
Best,
Mark