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Can’t connect to thermostat

Mattkellogg48
Community Member

I just purchased a Google nest thermostat and I am in the process of setting it up but cannot connect via Bluetooth and I have tried everything. Any suggestions will be appreciated! 

1 REPLY 1

David_K
Platinum Product Expert
Platinum Product Expert

Which model of thermostat do you have? You can check here:
How to tell which Nest thermostat you have - Google Nest Help

You may already have tried some of these steps but I'll link to them in full:
Need help with setup? Troubleshoot common Nest The… - Google Nest Community