Can't delete duplicate homes in Nest when only one correct home exists in Google home app.

[DocDaElekchiken]

I have seen several posts regarding duplicate homes that appear on the nest app that do not exist on the Google home app. I have logged in with the same email address for both apps without being able to resolve the issue. Two homes in nest and only one correct home in Google home app. I need one home in both apps.

[Jenelyn_O]

Hi DocDaElekchiken,

Thanks for reaching out. I'm sorry for the delay. Could you please check if it will show the same thing in the Nest Web app? Also, try to uninstall and reinstall your Nest app and the Google Home app. 

Let me know how it goes.

Best,

Jenelyn

[Jenelyn_O]

Hi there,

I just want to check if you managed to see my response above. Please let me know how it goes.

Thanks,

Jenelyn

[Jenelyn_O]

Hey DocDaElekchiken,

I'm just checking in to make sure that you've seen my response. Please let me know if you have any other questions or concerns, as I'll be locking this thread in 24 hours.

Regards,

Jenelyn