02-13-2024 01:32 PM
Have been using the APP for several years with no issues now can't log into Nest account. After entering my nest password I receive message "Couldn't sign in your email or password may be incorrect, Try again or sign in with Google" Password is good and not changed. Deleted IOS APP and reinstalled and still receive same message over and over. At this point I may have migrated the account but not certain . I'am at a remote location thousand miles from the home thermostat and need to get this working.
02-21-2024 08:24 AM
Hello Birddog,
Thank you for reaching out, and we understand the frustration you're experiencing with your Nest account. I'm sorry for any inconvenience caused by the login issues you're currently facing.
To assist you further, we recommend trying the following steps:
Let us know if you need more help.
Best regards,
Mark