Can't set up App with Thermostat

[Jeff44]

The App asks to shoot the QR code or enter 8 digit code. My Nest has neither!  

what now?

[MplsCustomer]

@Jeff44 

Maybe the installation video for how to install the Nest Learning Thermostat. Adding the thermostat to the Google Nest app starts at about 6:00 in the video:

https://support.google.com/googlenest/answer/9274936?hl=en&sjid=3733975489971385659-NA#zippy=%2Cwatc...

[David_K]

Check what model of thermostat you have:
How to tell which Nest thermostat you have - Google Nest Help

If it's the Nest Learning Thermostat or Nest Thermostat E, setup in the Nest app, follow these steps:
Add your Nest thermostat to the Nest app - Google Nest Help

If it's the Nest Thermostat (2020), setup in the Google Home app, follow these steps:
Get started with your Nest Thermostat - Google Nest Help