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Cant setup new Nest thermostat

AB44
Community Member

Just installed a new nest thermostat - it is version with mirror front.  didnt have one before.  downloaded google home app.  followed the instructions.  google app doesnt find the nest.  wifi fine.  nest keeps flashing message 'continue setup in google home app'.  i touch the thermostat and cant get the message to change, cant get a settings menu... nothing happens.  i have tried multiple times and does not work.

4 REPLIES 4

Fishingwishing
Community Member

Download the GOOGLE HOME app.   Click on the + to add device.   Follow instructions from there.. good luck

Hey folks, 

We appreciate your help here, Fishingwishing.
AB44, I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Thanks,
Mel

EmersonB
Community Specialist
Community Specialist

Hi folks,

 

@AB44 were you able to read what Fishingwishing has shared above? In case you have an update, you know where to find us.

 

Thanks for lending a hand, Mel and Fishingwishing.

 

Regards,
Emerson

EmersonB
Community Specialist
Community Specialist

Hi AB44,

 

Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.

 

Best,
Emerson