Changing temperature on Nest E thermostat

[SmokeyMax]

Hello,

I am new to nest themostats, but I would like my temperature to be 72 degrees in my house, On my app it says heating, 72 degrees in 2+ hours.  My indoor temperature says 70.  How can I adjust this to get to the 72 degrees that I want?  I have turned off auto-schedule and I have turned on early-on which says on-ready.  When I woke up this morning it was 60 degrees in the house and I have not been able to get it to the 72 degrees that I want.  We have a forced air propane furnace with a heat pump.  I want my temperature to go down to 70 degrees when I go to bed and to have 72 degrees when I wake up.  I don't think this is too much, maybe it is my age that I don't understand the new technology of nest e thermostats, I just want to have 72 degrees throughout the day.

I am getting really sick of this thermostat as I can't get the temperature that I want in my house.

If anyone can please assist me in getting the temperature when I want it, I would greatly appreciate it.

Thank you in advance for any help I can get.

SmokeyMax

[aatienza]

Hey SmokeyMax,

Thanks for reaching out. I'm sorry to hear that you're having an issue with your Nest Thermostat. I'd love to know more about this and I have a few questions:

1. How is your Nest Thermostat wired?

2. What is the power reading of your Nest Thermostat? You can find this information by going to Settings > Technical Info > Power.
3. What country are you located in?

Looking forward to your response.

Thanks,

Archie

[aatienza]

Hey there,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have. 
 

Thanks,

Archie

[SmokeyMax]

 Hello Archie,  Sorry I didn't get back to you sooner, lots going on.  First of all I wanted to thank you for reaching out on my issue with the thermostat.  I have since found out from an installer that because we have a heat pump as well as the furnace that when it say's 72 in 2+ hours it that it means that the heat pump calculates that it will take 2+ hours to reach our 72 degree temperature.

Hopefully now that I understand it a little better, we won't have any further issues.

Thanks again and have a great day

Michele

[Jenelyn_O]

Hi SmokeyMax, 

Thanks for reaching out, I saw your post and wanted to chime in.

You got it! When you set a specific temperature on your Nest Thermostat, it will give you an estimated time on how long it will take to reach your set temperature, like the 2+ hours you found on your thermostat.

Feel free to let us know if you have more questions in mind.

Thanks @aatienza for your help.

Best,

Jenelyn

[Jenelyn_O]

Hi SmokeyMax,

I wanted to follow up and see if you still need help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Best,

Jenelyn

[EmersonB]

Hello everyone,

@SmokeyMax just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let us know.

I appreciate the help, Jenelyn and Archie.
 
Regards,
Emerson