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Checking for compatibility

Cjbecker2822
Community Member
3 REPLIES 3

EmersonB
Community Specialist
Community Specialist

Hi Cjbecker2822,

 

Thanks for reaching out here in the Community. To know more about this issue, I’d like to confirm, which Nest Thermostat do you have? Where are you located? Does it have a C wire connected? Do you have a heat pump? Let us know your update here.

 

Best,

Emerson

Cjbecker2822
Community Member

I don’t have one yet I just want to see if it is compatible. I do have a heat pump it is a Trane system and the thermostat is constantly rebooting.  I am located in Middle Georgia

EmersonB
Community Specialist
Community Specialist

Hello Cjbecker2822,

 

I appreciate your update. You may check our Compatibility checker and provide all the information needed. Based on your wiring, this is how you can connect all the wires to the Nest Learning Thermostat 3rd Gen:

 

custom wiring guide.jpeg

 

Best,

Emerson