Chronic low battery after nearly a year of no problems

[jheileson]

I have tried charging with usb cable overnight but only stays charged for a couple of hours.  I don't know what the reading a above mean.

[endicott65]

The display shows your battery level at 3.423 volts. That is too low for proper operation of thermostat. 3.6 is minimum to operate, 3.7 is minimum for software update. Should run between 3.8 - 3.9 volts. There are a lot of recent comments about Nest E no longer charging properly. The other voltage / amperage readings are in the normal range. 

[Jake]

Hey jheileson,

I wanted to follow up, and see if you are still in need of any help with the thermostat battery. Please let me know, if you are still showing a lower voltage on your device. 

Thanks so much endicott65 for the helpful information as well.

Best regards,

Jake

[GarrettDS]

Hey there,
Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Have a great day.
Garrett DS
 

[GarrettDS]

Hey folks,
It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.

Have a great day,
Garrett DS