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Compatibility Check. Why is this in question and is there a work around? Installation has halted.

rgaila
Community Specialist
Community Specialist

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Original Poster: Chris Spitz 

 

Any ideas on why compatibility is in question? 

1 REPLY 1

rgaila
Community Specialist
Community Specialist
Hey Chris,
 
I would be more than happy to take a closer look and see if I can provide more details. Taking a look at the picture provided, I am showing you have both an O and B wire. Do you mind me asking if your system is a heat pump system?
 
I would recommend taking a closer look at this article, as it should provide you with more details on the wires you are seeing. As for installation, I would recommend having a Nest Pro come out and take a closer look at your system to ensure everything is installed correctly. Please let me know if you have any questions from here.
 
-From Jake K, Community Specialist.