Hi geratal,
Thanks for posting in the Community! Sorry to hear that you can’t connect your Nest Thermostat to the WiFi. There isn't enough information to provide you with the right troubleshooting. To assist you with the best solution, I would like to get a bit more information:
- What type of Nest thermostat do you have?
- What does your thermostat's display show?
- What is displayed on the Nest app?
In advance here you have an article to troubleshoot when Can't connect Nest thermostat to the app.
Keep me posted.
Regards.
Axel.
