Discount code for 4th gen nest thermostat

[Jsa007]

I can’t find the email for the discount code for the 4th gen thermostat.

i have a 1st gen, in Canada.

i see many people asking the same question, but haven’t found a proper way for myself, to receive one.

can someone please help?

[Simon2k]

Same here - seems like, despite withdrawing functionality for a perfectly good device - they also aren't quick off the mark for those customers who are being displaced by this.

[AndersC · Accepted solution]

Hi there,

Thank you for reaching out to the community. I'm sorry to hear you're having trouble finding the email for the promotional discount code to upgrade your Nest Learning Thermostats (1st gen) to the Nest Learning Thermostats (4th gen). I would be happy to assist you.

Could you please confirm if your Nest Thermostats are still associated with or set up on your accounts?
In case you could not locate the promo code, could you please check your spam or junk folders? The emails are occasionally filtered there.

If you've already checked and can't find it, or if you were unable to use it for some reason, the team would like to learn more about this situation. When you get a chance, please fill out this form and let us know when you’re finished. We’ll have someone reach out to you via email from there.

Let me know if you have any further questions.

Regards,

Anders

[Jsa007]

I received the email with the code yesterday. Thanks so much for the reply.