Do NOT Buy Nest Google Nest Thermostat

[anon8888]

Please for the love of everything, do your research. I bought the Nest thermostat thinking it would be a great upgrade for my home. IT IS NOT! I am now on my second replacement because the thermostat continues to have issues. 

From an executive level, the executives do not care. I reached out to Anish Kattukaran via LinkedIn as an executive escalation and he did not even bother to respond. Please go support a company that actually cares about their product and their customers. DO NOT RECOMMEND!!!! DO NOT BUY!!!! At this point I rather get a full refund and NEVER utilize GOOGLE NEST AGAIN. 

[RetiredDroid]

Hmmm. Only issue I've had is self created lol. They are electronic devices and inherently come with some (usually completely remedied by simple education). I bet there's an installation problem specifically at your install location. You think a CEO has time to deescalate someone like you? 

[anon8888]

I am pretty tech savy, and trust me I rather fix it myself and have a working unit then have to call support. Both times have been because the thermostats have issues due to manufacture. And yes, a CEO should stand by their product. 

[RetiredDroid]

Refund time, I'm sure support would rather not with you anyhow.

[anon8888]

Are you apart of support that you have to lick Googles a***? Trust me they wont give you anything lol. Get out of my replies. 

[RetiredDroid]

Ahahhahaaaa!!!! This belongs on reddit gold. What a fine example of "hear me! -but I'm deaf of any truth." 

'Get out of my replies' haaaaaahahahahahaa!

Stop, just stop hahahaha please, people are staring at me because I can't stop laughing.

[anon8888]

maybe you should get that checked out, strange, was not that funny 

go live your retired life , do you have nothing better to do? 

[kelanfromgoogle]

Hey @anon8888,

I'm sorry to hear that you are experiencing issues with your Nest Thermostat. We'd like to look into this but need some additional information. Would you be able to fill out this form?

Please include your Google Nest Community username and details such as the specific issues you are experiencing, the model of your device, and any Case IDs from previous interactions with our team. Someone will be in contact after we receive your submission.

Thank you.

[nerys]

Hello again @anon8888, 

We haven’t seen your form submission come through - were you able to access it alright? Let us know if you’re running into trouble or still need our help!

Best regards,

Nery.

[ChristelleTorp]

The users shared a strongly negative review of the Google Nest Thermostat, expressing extreme dissatisfaction with its performance and the company’s customer service. They initially purchased the thermostat as an anticipated upgrade for their home but have experienced repeated technical issues, leading to two replacements.