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Downloading date from my thermostats using Google Takeout

nolly1953
Community Member

I have control of 3 NEST Thermostats.  I wish to download the temperature data from the thermostats for the past fortnight.  I have done this before and downloaded .csv files using Google takeout,  When I tried over the past few days, I have been unable to download the data.  This is what I did:

I logged into my account #

I typed takeout.google.com in the Google Chrome Browser on my PC

I selected Create New Export

I deselected everything and selected Nest

I deselected Nest options and selected Thermostats and clicked ok

I selected Next Step

I selected Send download link via email, Export once, and File type .zip

I clicked on Create Export

I immediately received an email saying “Your data is ready to download

When I downloaded and extracted the takeout file, I find only archive_browser.html and no data

I must be doing something wrong. 

How can I even check on the browser that these 3 thermostats are associated with this account?

I spent over 30 minutes on the phone to an adviser who I don't think was familiar with takeout.

Are there any takeout experts here who can point out the error of my ways?

2 REPLIES 2

nolly1953
Community Member

Sorry - the topic should read "Downloading data etc..."

maedacortez
Community Specialist
Community Specialist

Hi nolly5953,


Thanks for reaching out. At this moment, I am not able to help you with your concern because your question is off-topic for our community. I recommend you visit the appropriate Google Account Help Community to receive assistance about your concern.


Regards,
Manuel