E160 alarm after breaker tripped

[Bcashman87]

AC condenser outside was running but the breaker tripped. This has happened before and usually happens multiple times during the summer months. I've reported this issue to the manager of the apartments but they haven't replaced the AC yet. Resetting the breaker got the unit running. It's cooling like it should but still says E160. Any way to get this to clear?

[Jenelyn_O]

Hi Bcashman87,

It shows that your Nest Thermostat detects the Y1 wire mechanically but it can't complete a circuit. Could you please share the photo of the wires that are connected to your thermostat? Check your thermostat power readings by going to Settings and Technical Info. Also, make sure that its software is updated.

Best,

Jenelyn

[Dan_A]

Hey there,

I wanted to follow up and see if you still need help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Thanks,

Dan

[Dan_A]

Hello Bcashman87,

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.
 

Cheers,

Dan