cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Nest Thermostats

Blog Posts

Now available! The new Nest Learning Thermostat (4th gen) and Nest Temperature S... Read more

Meet the new Nest Learning Thermostat and Nest Temperature Sensor, and the new G... Read more

Help Center

Forum Posts

Start a conversation

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Platinum Product Expert
  • 8509 Views
  • 0 replies
  • 6 kudos

Nest not responding

My Nest thermostat display is on, when I adjust the ring to change the temperature, it says press to change, the thermostat does not respond to the press. I have reset and done a hard reboot. Nothing helps. The only way to adjust the temperature is t...

No "Hold" function on this "smart" thermostat...

1) First of all, why doesn't the Nest Web app tell me what version, etc my thermostat is??? It should, as this help page requires the thermostat model info. 2) More importantly, why is there no "Hold" button/setting... My old manual timer-based Honey...

Eco mode

Does anyone’s nest go to away and eco mode by itself? If so how do you fix that? I have a scheduled for 78-79 during the day and 76-77 when we get home in the evening. When I get home the temp is at 82-83 and on eco mode. of I can fix the problem I j...

Resolved! Unenroll Rush Hour Rewards

I want to unenroll from Rush Hour Rewards. My provider (that I've always had) doesn't use it, and never has, and neither has my solar provider. But Google said I need to contact them.

dsysana by • Community Member
  • 20886 Views
  • 8 replies
  • 9 kudos

Resolved! My Nest thermostat could not be charged on the base.

In the last few weeks, my Nest thermostat suddenly could not be charged on the base. But I can still charge it using a USB cable.My model is a 2nd generation leaning thermostat and is powered by an adaptor and a USB cable.The "power" reading from tec...

to vote
Labels