Eco Temps Never End?

[Bacon]

I use the home away function only on my two nest protects that are in the second floor bedrooms. I don't use my phone or the thermostat for the home away function. After nest has gone to away, my thermostat will go to Eco temperatures. But sometimes even when it says home it will still say Eco temperatures, why?

I opened a case with support  8-4136000032509, they didn't even understand the issue, i asked to be escalated, haven't herd back.

After this experience i've lost faith in google's ability to support the features they sold in their products.

[Ryan_G]

Hey folks,

Thanks for visiting the Google Nest Community. 

Since this thread hasn't had activity in a while, we're going to close it to keep content fresh.

If you have additional questions, feel free to submit another post and provide as many details as possible so that others can lend a hand. 

Hope this helps!

Kind regards,

Ryan