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Eco mode confusion

MattR03
Community Member

Hi I am struggling a little with my Nest thermostat. It keeps setting itself to Eco even when people are at home. Can anyone offer any guidance as to how to stop this?

4 REPLIES 4

Ashepherdson
Platinum Product Expert
Platinum Product Expert

Check the location settings on your phone(s), 

https://support.google.com/googlenest/answer/9274960?hl=en&co=GENIE.Platform%3DiOS

If they have no access to location it could be confusing the nest and giving you the issues

GarrettDS
Community Specialist
Community Specialist

Hey there,
Just wanted to jump in here to check to make sure that you saw the response from PE. Shoutout and huge thank you to PE for the help here. Please let us know if you have any other questions or concerns.

Best regards,
Garrett DS

Jake
Community Specialist
Community Specialist

Hey MattR03,

 

I wanted to check in and see if you are still in need of any help? Please let me know, as I would be happy to assist.

Best regards,
Jake

 

Jake
Community Specialist
Community Specialist

Hey MattR03,

 

It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post. 

Best regards,
Jake