Entering Code

[Barb8]

Setting up new NestLearning Thermostats-  when I get to the code there is a dash -  the keyboard only does letters and numbers, how do I enter the code without a dash available?

[Sillyviet]

On my thermostat, when you scroll to use #'s, the dash is right after the #s along with other symbols to use.

[Anonymous]

You'll only need to enter the numbers and letters without the dash for setup purposes.

[Markjosephp]

Hello there,

Thanks for reaching out to the Google Nest Community Forum. I'd love to help.

Thanks to everyone for your help, @Sillyviet and @eveluna.

@Barb8, entering the key code during the setup process should be limited to numbers and letters only. But I wanted to ensure everything was covered here. How's your thermostat? Have you successfully completed the setup? Please let us know if you need more help so we can assist you right away.

Regards,

Mark

[Markjosephp]

Hello Barb8,

I wanted to see if you still needed help adding your thermostat to the Nest app. Please let us know if you have any other questions or concerns.

Thanks,

Mark

[Markjosephp]

Hi Barb8,

I'm checking in to make sure that you've seen our response. Please let us know if you have any additional questions or concerns before I lock this thread in 24 hours. 

Thanks,

Mark