With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more
Forum Posts
Selling your home along with a Nest Thermostat?
Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...
Troubleshoot setup: Nest Thermostats
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Nest Thermostat battery contact broken, warranty form also broken
Two issues I've encountered:The Nest Thermostat I recently purchased as a gift for my mother reported a low battery, and when she attempted to change it the metal contact for one of the batteries broke off, as shown (lower right): An attempt to submi...
Nest not holding a charge
My Nest is barely 2 years old. Last year it went off and I charged it thru USB Over the winter it happened again twice. Now this month it has to be charged every 4 to 5 days. Contacted Nest customer service and was on the phone this am over an hour t...
Wi-Fi disconnected
It seems to me there are a few of us that Wi-Fi has disconnected and we do everything we’re told and nobody has given us an answer that works .
System not Cooling
Just installed new Nest Thermostat and doesn’t seem to be cooling. System has run the fan for four hours and temp has not cooled. System works well with previous thermostat attached. C wire attached and working. No error codes.
Wi fi connection
Hi my thermostat disconnected from my wi fi several days ago, I've reset thermostat, rebooted wi fi tried to manually type in network but it still won't connect. Any ideas please
Resolved! 2ndGen Nest & Verizon Home Internet
Good day! I've searched the forums and can't quite find an answer to my specific issue. I've got a Nest (2nd Gen I believe) that was installed years ago. It's always worked just fine, and I have never had issues with it connecting to the internet, ev...
QR Code and Entry mode Do Not Work
We recently reset our wifi and needed to re-add our thermostats to our home App. The QR code immediately takes a blurry photo every time and fails to connect. The Code Entry method asks me to choose the last four digits of the serial from a list it n...
Thermostat offline
We had a power outage a couple of weeks ago! When the power came back on all my devices came back on line except our thermostat! I have tried a few times to reset the modem and everything comes back up but the thermostat! The problem is we are in RI ...
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