Thanks for reaching out. I'm sorry to hear that you're having issues with wiring your Nest Thermostat. I'd love to know more about this. Do you see any labels on the connectors of your current thermostat? You could also check the control board of your HVAC system to see the connectors on the other end of the wires.
We haven't heard from you in a while so we'll be locking this thread if there is no update within the day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.
