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Need help with setup? Troubleshoot common Nest Thermostat problems
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
App is no longer showing my thermostats
I no longer can use the app to control the temperature
Temp Sensors driving me nuts
I recently bought a home with a Nest thermostat and 3 temp sensors installed.After getting the thermostat online I connected the 3 sensors in their original locations. Within a few days they had all lost connection. I had to delete and reinstall to g...
Scheduled time on
I have been using Nest Learning Thermostat for years. I have a daily schedule to switch on heating at 8am at 20CUp until a week ago, doing this meant that the Nest would turn on the heating an hour or so BEFORE 8am so that the boiler got the room up ...
Heat link dead
Came home and heat link dead, no lights nothing. H71 error but after all I’ve read I’m guessing it’s a new heat link unit required.it’s only 2 yrs old! any know how I get just the heat link unit? no heating and it’s mid winter!!! Can’t believe there ...
Why can't you just leave the W and G wires swapped?
My Nest doesn't automatically turn on the fan when heating and cooling. However, if I swap the W and G wires it will work properly and turn the fan on automatically when heating and cooling. A Google Nest tech told me I cannot leave the wires this wa...
Thermostat no longer available from different router
Nest thermostat more than 30 days offline. I have no direct access to my home internet or thermostat - out of country. How do I regain access to remote control of my thermostat (no one home who can do this)? Thanks!
Poor service and products
I will never buy a nest product again. This is the second nest thermostat that has broken. I was on vacation and came back to the batteries and unit over heating. Unfortunately when I got home and called customer service I was 1 day past the warranty...
Nest subase
I installed a Nest thermostat my customer supplied, it looked new, but as soon as I put my wire in the Y1 terminal it would start the AC system. I double checked the wiring, everything was fine. It's a simple 1 heat/1 cool system. I put the old stat ...
installed 3 new gen 3 thermostats and heat is cool and cool is heat
Hi. I've just installed 3 nest thermostats they do everything but function properly. When I turn on heat it cools and when I turn on cool it heats. I have checked my wiring switched wiring to diagnose the problem. When in heat mode I've checked by pu...
Nest installation - what to do with extra wires
Hello! We are replacing our Hunter thermostat with a Nest. After re-connecting the wires to the Nest, we have extra wires (E, L) with no where to put them. Not sure what to do with these. Any ideas???
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