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nest smart thermostat

terryw01
Community Member

just came back from a week away and the nest thermostat is not connected to my wifi. It has been working fine for over a year and a half. I have reset the nest and the wifi a few times, still no connection? 

1 REPLY 1

Patrick_Caezza
Diamond Product Expert
Diamond Product Expert

@terryw01 

How is the thermostat wired?

Is there a C wire installed?


To ensure that I see your reply, please tag me using @Patrick_Caezza