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Error message E294

Dport8146
Community Member

I have Error E294 message on thermostat after thinking Nest was set up.

3 REPLIES 3

MelbaDT
Community Specialist
Community Specialist

Hey @Dport8146

 

Thanks for posting and sorry for the delayed response. E294 means that your Nest thermostat is not recognizing the R wire. By any chance, is this a first time setup? If it is, have you checked on our online compatibility checker if your system is compatible with our Nest thermostat? If yes, please try the suggested troubleshooting guide on this link: https://bit.ly/3qjt7Si

 

Let me know how it goes. 

 

Best, 

Melba

 

 

 

MelbaDT
Community Specialist
Community Specialist

Hey there, 

 

I'm checking back in — feel free to reply back if you still need help with this and I'll be more than glad to continue helping. 

 

Cheers, 

Melba

Jake
Community Specialist
Community Specialist

Hey there,

 

It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post. 

Best regards,
Jake