Failed to revert to schedule this morning.

[Rich8]

Hi. We were out last night and the nest went to eco, we returned after the schedule of time. This morning I had to switch heating on manually with the app. It didn’t revert to the schedule on time this morning, it’s like it didn’t know we were home. Can anyone help please?

[EdwardT]

Hi Rich8,

Thanks for reaching out. I'm sorry to hear that you're having an issue with your Nest Thermostat not going back to Home mode automatically. To isolate the issue, please check your Home / Away Assist settings and make sure that your phone location is enabled. You can click on this link to learn more about this.

Thanks,

Edward

[aatienza]

Hey there,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.

I appreciate the help, Edward.

Thanks,

Archie

[Rich8]

Hi Edward and Archie. Thank you for your replies. I’m pleased to report I’ve had no further issues, it could have been the home/away settings which I have checked and amended.
Cheers

Rich

[Markjosephp]

Hello Rich8,

Sounds great! Thanks for responding and for the update.

We're glad that it's been working now. Please keep an eye on your thermostat and don't hesitate to create a post if you require further assistance, as I'll be locking this thread in 24 hours.

Thanks,

Mark