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Fan icon in phone app always running

Pb951
Community Member

The fan icon is always "running" in the app. With furnace off and nothing running

 

12 REPLIES 12

1gwencm
Community Member

Same thing I am having, turned everything off, and still shows fan running on app, while it is not running.  A little annoying 

Pb951
Community Member

That issue finally disappeared?? Nest is best!!

Devils
Community Member

How did you fix it

BDale
Community Member

How can this be fixed? Fan symbol shows it running but there is no fan running and no sound of a fan running. Apple app tried to make sure it was off on the wall unit as well. Frustrating.

Markjosephp
Community Specialist
Community Specialist

Hello BDale,

 

I'm sorry to hear about the issue you're having on the Nest App. It appears that the Nest App is not synchronizing with your Nest Thermostat.

 

Give these steps a try:

 

  1. Uninstall and reinstall the Nest App.
  2. Restart your phone for a minute.
  3. Restart your Nest Thermostat device itself.
  4. Sign in with the same email account on the Nest App.
  5. Select your Nest Thermostat, check if the fan icon disappears.

 

Let see how it goes.

Regards,

Mark

Markjosephp
Community Specialist
Community Specialist

Hello Pduncan529,

 

I'm checking back in. Were you able to do the steps above? I'd be glad to hear from you — I'd like to make sure everything is working.

 

Thanks,

Mark

Hi there,

 

Since there hasn't been a response in a few days, I am going to lock the thread in 24 hours. If you have any questions, please feel free to create a new post.

 

Best,

Mark

Thank you, I thought I had responded. The situation has been taken care of. Thank you for your help.

Markjosephp
Community Specialist
Community Specialist

Hi BDale,

 

That's good to hear.

 

It looks like you have come to a solution so I'm going to be locking this thread. If you have any other concerns or questions, please feel free to create a new thread.

 

Thanks,

Mark

Smarino
Community Member

Having same issue with the fan icon spinning when everything is off.

1gwencm
Community Member

Went to thermostat and disabled fan.  Only runs when a/c comes on.  Icon is gone.  I can turn on fan alone manually

Rupsky52
Community Member

fan icon is on nest app but fan is not running, fan settings are all off. My other nest thermostat fan icon is off