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Nest Thermostats

Blog Posts

Support changes to our earliest generation Nest Learning Thermostats Read more

Now available! The new Nest Learning Thermostat (4th gen) and Nest Temperature S... Read more

Meet the new Nest Learning Thermostat and Nest Temperature Sensor, and the new G... Read more

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 16127 Views
  • 0 replies
  • 6 kudos

Nest 3 gen thermostat. Hot water not working

Nest, third-generation thermostat. Hot water not working. Heating working normally. Continuity test and heat link. all working normally. Hot water does not respond either to app or to schedule commands. App turns red, heat link ‘clicks’, boiler does ...

Heat link is dead

Hi My heat link is completely dead very suddenly. There is no LED light on the heat link and I've tried to reset it. I have checked the fuses and there are no issues - I have a second heat link beside the dead one for different rooms in the house and...

hmferris by • Community Member
  • 647 Views
  • 3 replies
  • 0 kudos

Nest Thermostat wiring

Please can someone Help, i am having difficulties put up my Next thermostat. so; I have a MySon (Neostat) on my wall , i want to replace it with Nest 3rd Gen thermostat. The wires that are connected to myson, are A1, A2, L, N, RT(not connected) I bro...

Jahmoys by • Community Member
  • 789 Views
  • 5 replies
  • 0 kudos

Forgot pin to thermostat no wifi access

Hi,I’ve forgotten my password to unlock the thermostat and have no access to wifi to unlock on the app, I can see the techinalinfo file when connected to a laptop.

Jimmy_T by • Community Member
  • 497 Views
  • 3 replies
  • 0 kudos

Thermostat, iOS app and web has started showing “no usage”

A few days ago, the Nest app started to display “no usage” every day - which is incorrect, as if clicked on, you would be show the usage over the day. The nest website does same. The thermostat itself also says “no usage” but clearly displays usage d...

DanBmthUK by • Community Member
  • 457 Views
  • 3 replies
  • 0 kudos

Google thermostat

Hi my thermostat is a year old and now it keeps giving me power error. I called Google and I’m told it’s my ac but it is not.

Raquel123 by • Community Member
  • 577 Views
  • 5 replies
  • 0 kudos

Installing nest thermostat

We removed the old Honeywell thermostat and wired up the nest. In the Google home app, my phone is not connecting via Bluetooth to the nest – – it doesn’t show up on the list of devices. We checked the batteries and checked all the wire connections t...

Nwm by • Community Member
  • 562 Views
  • 4 replies
  • 0 kudos

Temp problem

My lowest temperature setting is 65 degrees. When I woke up this morning it was 61. When I got home just now it was 63.

msinnott by • Community Member
  • 419 Views
  • 3 replies
  • 0 kudos
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