05-28-2023 06:58 AM - edited 05-28-2023 07:17 AM
I have a Honeywell thermostat with seven wires for a heat pump. It has two wires - black and white - going into W2 (Aux/E). The red has a jumper from Rc to R. I know I don’t need jumper but how do I wire this? Where do black and white wires go? Help please.
05-28-2023 07:15 AM
@CoolingWizard did the photo post? You seem to be the expert!
05-28-2023 07:17 AM
05-28-2023 01:33 PM - edited 05-28-2023 01:50 PM
@vgmyers7 I am sorry for the delay in responding.
Since you have a heat pump you have Auxiliary Heat wired with two conductors. The Nest can only accept a single conductor per terminal location. The only way we can make sure is to wire to an Nest Learning Thermostat as Aux Heat and Emergency Heat. Your thermostat should look like this:
Normally, a Nest Pro would be needed to configure this specific configuration. When you set this up your terminals in use are Rc, C, Y1, W2/AUX, E, OB, G. The Nest configurator will use the * terminal for E. Follow the installation process wiring your Nest as above. We need to see if the NEST OS software has advanced enough to determine this configuration. If it does not, just reach out here using @CoolingWizard
AC Cooling Wizard
06-03-2023 09:02 AM
Hi vgmyers7,
Thanks for reaching out to us. I hope you've already gotten the answer you're looking for from the information that CoolingWizard has shared. Also, here's a helpful article for you in the installation and set-up of a Nest Learning Thermostat.
Please let us know if you still have questions or concerns, as we'll be willing to assist you further.
Thanks for your help, @CoolingWizard.
Best,
Zoe
06-06-2023 09:04 AM - edited 06-06-2023 03:30 PM
Hi folks,
@vgmyers7, I wanted to check and see if you managed to see the information has been shared. Please let me know if you have any questions from here. I would be happy to assist and make sure you are good to go.
Thanks,
Zoe
06-07-2023 09:14 AM
Hi there,
We haven't heard from you in a while, so we'll be locking this thread if there is no update within 24 hours. If you run into any more issues in the future, please feel free to create a new thread.
Regards,
Zoe