Fan keeps blowing even after I remove wire from G connector

[GraceYVR]

Hi, can someone help me please? Installed the Google nest thermostat this afternoon and the fan hasn’t stopped running. It’s been  4 hours since it’s installed and the fan is still running. I removed the G wire and I have the C wire. Did not fix the issue. I did factory reset. Did not fix the issue. The only way to stop the fan is by removing the base from the wall but that would mean I won’t have a heater at all. Note the heat is set to 15 but the current temp is now at 26. It’s rising since the fan won’t stop. 

[Ryan_G]

Hi GraceYVR,

Thank you for reaching out and we're sorry for the delay.

Few questions to further isolate the issue:

• Which Nest Thermostat are you using?
• Have you tried to re-strip the wire and re-plug them back into the base?
• Could you take a photo of your current wiring configuration and attach it to your reply?

I hope to hear from you soon.

Best regards,

Ryan

[Ryan_G]

Hey folks,

Thanks for visiting the Google Nest Community. 

Since this thread hasn't had activity in a while, we're going to close it to keep content fresh.

If you have additional questions, feel free to submit another post and provide as many details as possible so that others can lend a hand. 

Hope this helps!

Kind regards,

Ryan