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Fix mobile history reporting problems

rgaila
Community Specialist
Community Specialist

Disclaimer: This thread was migrated from our previous version of the Google Nest Community. You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community.

Original Poster: Rick Brown 4172 

Cannot get history correctly on the mobile app

1 REPLY 1

rgaila
Community Specialist
Community Specialist
Hi there, 
 
Welcome to Google Nest Community, 
 
The Home Report is a monthly email sent out by Google Nest that summarizes your heating and cooling usage, safety events, and other information about your home and products. 
 
If you don't receive your reports, below are some troubleshooting steps you can take. In order to receive your first Home Report, you'll need:
 
A verified email address and password to sign in to the Nest app or the Home app.
A Google Nest product connected to the Nest app or Home app.
You’ll receive your first report about 2 weeks after the end of the month when you first installed your product. Once you've received your first report, you should start to receive a new one in the first or second week of each following month.
 
Thanks and have a good day 🙂