08-28-2022 09:25 AM
I got logged out of my nest account and the Forgot password link is not sending an email. I’ve checked the spam folder and nothing. Any ideas?
09-08-2022 03:57 AM
Hey Gem1387,
Sorry for the delayed response but thanks for reaching out to the Google Nest Community. Let's check your concern further.
A few questions — is your Nest account a Gmail one or is it from a third party email provider? Do you have a migrated Google account or a non-migrated Nest one? Also, what Google or Nest devices do you have on this account?
Best,
Melba
09-13-2022 01:01 PM
Hey Gem1387,
I wanted to check in and see if you managed to see Melba's post. Please let me know if you have any questions from here. I would be happy to assist, and make sure you are good to go.
Best regards,
Jake
09-14-2022 05:26 PM
Hi Gem1387,
I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.
Thanks,
Edward