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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
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Thermostat off

Every day when I get home the AC IS OFF but I have a schedule for it to run. It’s 86 degrees when I get home. I can’t find a way to get it to work right

Ek57 by Community Member
  • 564 Views
  • 3 replies
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the fan runs but the AC will not turn on

Hello, My nest has been hooked up for years. I have tried to reset it. The fan will run but the AC will not turn on. It says the AC ran for 16 hours yesterday. This just isn't right as it never actually cooled it just said " cooling in 2+ hours" the ...

Nest app remove a device

I am using the Nest app and not the Google app for my Nest devices, cams and Thermostat. I accidentally started another device add so it listed it on my Nest app. I need to remove it from the app but cannot find how to remove it. Can I remove it on t...

beachbum62 by Community Member
  • 5852 Views
  • 6 replies
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Ac not turning on

I replaced a regular thermostat with a Nest and having a problem in which the AC will turn on, but then immediately turn off (fan in the AC starts up but then turns off, you can also hear the switch click off). The blower fan keeps on for a bit but t...

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Can G wires be added if you don't have one?

My home came with a Nest Thermostat already installed. For the first time since moving in, I wanted to turn just the fan on and am not able, as it doesn't show the fan option on the thermostat. My google search said that I must have a G wire to run t...

SBS by Community Member
  • 967 Views
  • 6 replies
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Nest power connector

Hi,I have a fairly new Trane air handler (2 years old) for A/C only. I only have 3 wires available to a Nest 3rd gen thermostat with Y1, G, Rc connected. I don’t have a C wire, so the thermostat keeps dropping off WiFi because it doesn’t have enough ...

RB9 by Community Member
  • 540 Views
  • 3 replies
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Clear History

I am trying to clear all settings. My Nest keeps going to 52 degrees and have no idea why.

Jmcmahon58 by Community Member
  • 1337 Views
  • 3 replies
  • 0 kudos

Deleted from App

I deleted several thermostats from my nest app. However, unknown to me the devices had the PIN lock activated. I do not have the PIN. I have tried to reload them back into my App so I can unlock them through App, but the device won't let me do this !...

MS1966 by Community Member
  • 907 Views
  • 6 replies
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Nest thermostat 3rd generation

Hi, I have just started to try and set up my nest thermostat 3rd generation and accidentally pressed German as the language. Im stuck as I can’t access setting to reset the language. Can anyone help me please?

Need technical info.plist file

My Thermostat is locked & I do not have the Nest app. We changed our home internet & now do not have access to previous wifi. Read on the form that using technical info.plist file we can unlock using laptop.

Praths84 by Community Member
  • 1618 Views
  • 5 replies
  • 0 kudos
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