09-05-2024 04:23 PM
The original thermostat has 4 wires dually labeled: “conventional” top label would be G W Y1 and R/C. The same wire in same positions are labeled “heat pump” along the bottom and are G O/B Y and R/C. At set up today I installed the 4th gen using the labels under “Heat Pump”. I’m in FL and cooling is on but not blowing hard and temp reading on thermostat has not come down 2 degrees in 3 hours. Question-should I switch the device using the “conventional” wire positions on the new device? Question- why is The google app is telling me I have electric forced air? Question I selected O and not B during installation…because I didn’t know, at the time. Help!!! Thank you All in advance
09-08-2024 05:52 PM
Hi there Reginaster,
Thanks for reaching out to our community.
Sometimes, setting up a thermostat can get complicated, but don't worry, I'm here to help.
Whether you use the "Conventional" or "Heat pump" labeling to wire your Nest Thermostat depends on what type of heating/cooling equipment you have. In short, you have a conventional system if you have two pieces of dedicated equipment, a furnace for heating and an A/C for cooling. And you have a Heat pump if you only have one piece of equipment that is capable of both.
When you have a forced air system it means that your system is using fans to circulate the hot or cool air your equipment is producing throughout your home. The "G" Wire in your thermostat is the one responsible for controlling your fans, so that seems correct.
If you have a Heat pump system, you'll need to configure the O/B wire orientation. The O/B wire tells your equipment if it should heat or cool. Most systems use an "O" Wire orientation, so it should be okay.
It would be great if you could tell me the make and model of your system and show me a picture of your previous thermostat's wiring so we can set up your system so it works as expected.
If you have any other questions, make sure to let me know.
Regards,
Angel.