Gen 1 Nest Updates to 72 degrees without schedule or learning

[ryanbuckner]

I have two Gen 1 Nest thermostats.   I have factory reset them multiple times and turned off all schedules and learning capabilities. I have deleted all schedule points.  Both thermostats randomly set the heat to 72 degrees multiple times throughout the day and night.  It gets so hot at night I can't sleep. 

I have tried:

• factory resetting multiple times
• removed all Alexa and Google integrations
• cleared all learning
• Deleted all schedule times 

How do I stop the the thermostats from changing my heat setpoint? 

[Land1]

Nest internal battery might be on low charge . 

[ryanbuckner]

How would that cause random heat set points to 72 over months? They are hard wired.  

[RenzJ]

Hi everyone, 

@ryanbuckner, thanks for posting here in the Google Nest Community. We're sorry for any trouble this may have caused you. Let's see what's going on. The Nest Learning Thermostat can learn your day-to-day schedule and adjust it accordingly. Auto-schedule learning is on by default. You can turn off this feature by going into your Nest.Thermostat, go to Settings Nest Sense Auto-Schedule(Turn off Auto-Schedule).

Thanks for input @Land1.

Keep us posted. 

Best,

Renz

[ryanbuckner]

Thanks.  I have turned off all: 

• auto-schedule 
• cleared every schedule dot 
• early on
• cool to dry
• sunblock
• fan schedule 

The only thing I have turned on is Airwave.  

[RenzJ]

Hello ryanbuckner,

Thanks for the update. If you encounter any issues or concerns, feel free to let us know.

We're happy to help.

Cheers,

Renz