03-13-2022 01:33 PM
My Nest Thermostat (2020) keeps jumping from home screen to settings and back without touching. It's almost like a ghost is touching and must be a sensor issue. Tried factory resetting, cleaning, restarting to no avail. Anybody have a similar issue or an opinion on resolution?
03-23-2022 08:30 PM - edited 03-23-2022 08:31 PM
Hey Jnativio,
Sorry to hear about what's happening to your Nest Thermostat but thanks for trying those steps. I want to dig deeper into this.
A few questions — when did this start happening? Were there instances where this thermostat display was dropped before? Also, could you please provide us a short clip showing what's going on with it?
I'll look forward to your response.
Best,
Melba
03-29-2022 11:38 PM
Hey there,
Checking back in — how's your thermostat now?
Best,
Melba
03-30-2022 11:54 PM
Hi,
I haven't heard from you in a while so I'll be locking this thread if there is no update within the day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the community.
Best,
Melba