cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

Google Bricking my Nest Thermostat forcing me to purchase a new one

Yhars
Community Member

So let me get this straight—my Nest thermostat still works, but Google’s cutting off remote access, app control, and updates just to push me into buying a newer model? That’s not innovation—it’s forced obsolescence. I bought into Nest early because it promised long-term smart functionality. Now it’s just a wall ornament unless I pay again. Disappointed doesn’t even begin to cover it.

2 REPLIES 2

Katoo1963
Community Member

Same with the Nest protect smoke detectors. Have to buy a new detector every 5 years. But it will last 5000 years in a landfill…🤬

Sanyearng
Community Member

Sonos did this at one time with their older products, then backed away given the backlash and now has a legacy-product app.  Google Nest should do the same if they wish to keep customers.  There is no way I will stay with them if they don’t.  And if I am getting ahead of myself, I would alternatively like to understand why they *must* drop their past customers by killing off a seemingly perfectly functional product.