01-31-2022 12:54 PM
Hi wonder if there's any advise out there, I currently have Hive linked to my Google home with 17 devices , when i go on the Google home app , it shows all the devices but all off line? also can not move them to a specified room. The Hive app is running perfectly no issues , this has happen in the last month all devices use to be in their allocated rooms but have all dropped off showing ready to be placed., Cheers
02-14-2022 09:18 AM
Sorry for the late response, but I wanted to drop in here to help.
I understand that these issues can be confusing but I definitely wanted to stop by and see how I could help.
Just wanted to double check to see if you were still needing help on this? If so, what troubleshooting steps have you tried?
I look forward to hearing from you.
02-17-2022 08:24 AM
Just wanted to see if you still needed help. Please let us know if you have any other questions or concerns.
02-21-2022 08:18 AM
Just checking in to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.
Have a great day.
02-22-2022 08:49 AM
It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.
Have a great day,