Google Nest A0063

[Afrolocs369]

I have the Google nest A0063 which is less than a year old and it started to have problems. The people who installed the product said that the nest was faulty and had to be replaced. Is there anyway I can get my money back from the company for this faulty thermostat?

[Markjosephp]

Hello Afrolocs369,

Oh no! I'm sorry for the trouble this may have caused you. I'd love to know more about this.

Could you provide more details about what happened? What is the installer's diagnosis? Also, could you provide a rundown of all the steps you've tried or they've tried?

I'll look forward to your response.

Regards,
Mark

[Markjosephp]

Hey there,

I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.

Best,

Mark

[Markjosephp]

Hi Afrolocs369,

I'm checking in to make sure that you've seen my response. Please let us know if you have any additional questions or concerns before we close this thread in 24 hours. 

Thanks,

Mark