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Google Nest Thermostat

tcjj86
Community Member

My 2nd floor Thermostat will not turn on. I have tried to charge it and it works for a few hours then cut back off. Now it won't charge at all. I have only had the product for 1 yr. What could be causing this issue?

3 REPLIES 3

Jake
Community Specialist
Community Specialist

Hey tcjj86,

 

I am sorry for the late reply. I wanted to follow up and see if you still need any help with your device not charging. Please let me know, as I would be more than happy to take a closer look for you. 

 

Best regards,

Jake

GarrettDS
Community Specialist
Community Specialist

Hey there,
Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Have a great day.
Garrett DS
 

GarrettDS
Community Specialist
Community Specialist

Hey folks,
It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.

Have a great day,
Garrett DS