06-10-2024 05:50 AM
Hello! So I opened the nest thermostat a couple of weeks for my AC and realized the color of the ring (IKIK) is slate black and not shiny black. All my other thermostats from Nest are shiny black. I talked with someone and it sounds like either I deal with it or have to go into a store? No stores are near me. Any other ideas?
06-10-2024 05:58 AM
If you got the wrong nest thermostat color and assuming the device can be returned from where you brought, it if its eligible, it from. Then you can return it and swap it out for a different color or get a refund to get another one depending on what you need.
Hope this helps:)
- Autumn
06-14-2024 04:53 PM
What color does the box say it is?
When you ordered it, did you order the Mirror Black version or mistakenly or the Black version?
Your best option is to contact the location that you purchased it from and ask about your options.