H71 heat link not working

[Burnie10]

Hi 

I have error code h71 coming up on my app. 

when I checked my heat link no lights are on.

i have checked the fuse and fuse board and all ok, 

I have tried to restet the heat link and still nothing 

can you help ? 

[maedacortez]

Hi Burnie,

Thanks for posting, I am sorry to hear  that you have the error code H71. This error code indicates an inconvenience with the heat link.

Here are some troubleshooting steps you can try:

In order to fix this inconvenience, I suggest checking the next article "Troubleshoot Nest Thermostat Error Codes" for more details on these steps and other potential solutions.

I hope this helps!

Regards,

Manuel

[Burnie10]

Hi 

I tried everything and still nothing working ??

regards 

[maedacortez]

Hi Burnie10,

Thanks for letting me know that the troubleshooting steps didn't resolve the issue with your Nest thermostat. I understand this can be frustrating.
 

To get your thermostat back up and running, I recommend contacting a Nest Pro. A qualified technician can diagnose the problem and provide a solution. Visit Nest pro to contact them.

Regards,

Manuel