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HELP I NEED TO GET MY NEST REPORT

Patacones
Community Member

Help, I've done all the basic troubleshooting steps and am not able to get my Nest Report. Can someone help me wiht suggestions. I'm not very technical or computer savy.  I will attepmt any suggestions or steps to get the NEST report.   Nest unit is connected to wifi, I've verified my email address, checked the junk folder.  Verified I set up the report opion in NEST settings.  Is there anyway to request report from Google.  Thanks for your support, much appreciated. 

1 REPLY 1

zoeuvre
Community Specialist
Community Specialist

Hi Patacones, 

 

Yikes! I'm sorry to hear that you can't get your Nest Home report. Try restarting your Nest Thermostat by going to Settings > Restart. This can help refresh the device's connection to the network and potentially resolve any temporary issues. Ensure that your Nest device is connected to the internet. You can do this by verifying that other devices on your network, such as smartphones or computers, are able to access the internet successfully. If your Nest device is not connected, you may need to troubleshoot your Wi-Fi network or contact your internet service provider for assistance.

 

Let us know how it goes.

 

Best,

Zoe