cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

Heat isn't turning on

vaughnreed
Community Member

I installed my Nest Learning Thermostat back in May, right when I was needing the AC to be running, I installed, and my heat turned on, and thats when I realized I had a "B" wire, not an "O" wire. I made adjustments as necessary, and the AC worked perfect all summer.

 

Fast forward to now, when I'm starting to need heat, and while I don't think the AC is blowing, we are definitely not running heat at the moment. I assume its just a wiring/programming issue on my end.

This is the link to my current wiring setup

https://ibb.co/H2cY1Px 

This is an image to my previous wiring setup

https://ibb.co/GWbLdMm 

1 REPLY 1

zoeuvre
Community Specialist
Community Specialist

Hi vaughnreed, 

 

Thanks for posting. Is your system a heat pump system with auxiliary heat and emergency heat or a heat pump system with just two stages of heating? If you have the first option, then the black wire should go to the * terminal of your Nest Learning Thermostat base to work on your emergency heat. Also, check if your Nest Learning Thermostat heat pump orientation is set to B.

 

Keep us posted. We're happy to help.

 

Best,

Zoe