cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

Heat link 2nd generation no lights

Arbiter389
Community Member

Nest thermostat showing H71 error

Nest heat link showing no lights.

Powered off/on 

Held button down for 20 seconds

No change

Can you order a replacement?

 

 

 

3 REPLIES 3

CristianC
Community Specialist
Community Specialist

Hey @Arbiter389. Thanks for reaching out. I'll do my best to get this sorted for you. Could you also help me with some answers to these questions?

How long has your thermostat been installed for?
Did the issue happen during the installation?
Is there any error on the Nest thermostat display?
Have you had any power cuts recently?
Have you had any work done on your electrical or heating systems recently?
If yes, was the power properly restored at the fuse board after work was done?
How many zones ( thermostats ) are present in the setup?

AlexD
Community Specialist
Community Specialist

Hi, I wanted to check in. Do you need any further assistance? If so, make sure to let me know.

CristianC
Community Specialist
Community Specialist

It's been a while since this thread was last updated so I'll go ahead and lock this thread. If you're still experiencing problems, please feel free to start a new thread and we'll be happy to help.