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Heat link

Fretmelter
Community Member

Hi. 

I'm getting an error message H71 - thermostat can't connect to Heat Link. What is a 'heat link' and where can I find it??? Sorry if this is a stupid question but my home didn't have an old thermostat previously. 

4 REPLIES 4

LBrooks
Community Member

This is the white box with a large round button in the middle, installed somewhere near your boiler (it.may be hidden out of site) and connects wirelessly to your Nest thermostat...check to see if there are any small led lights showing on it.

Vladut
Community Specialist
Community Specialist

Hi there, just checking in with you. Do you still need help?

AlexD
Community Specialist
Community Specialist

Hey there, I haven't heard from you in a while so I'll be locking this thread. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the community. Thanks, AlexD.

CristianC
Community Specialist
Community Specialist

Hey @Fretmelter. It's a white box with Nest written on the middle. Usually it's installed next to your boiler. Did you find it?