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Nest Thermostats

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Support changes to our earliest generation Nest Learning Thermostats Read more

Now available! The new Nest Learning Thermostat (4th gen) and Nest Temperature S... Read more

Meet the new Nest Learning Thermostat and Nest Temperature Sensor, and the new G... Read more

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
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  • 0 replies
  • 6 kudos

How to remove events from schedule permanently

Hi all. I had a Nest Learning Thermostat installed professionally yesterday & am really struggling with the app. I misunderstood initially how to set timed events and now need to start again. But every time I remove a timed temperature change it then...

Is my old Robertshaw thermostat compatible

Hi - apologies as I’m sure this question gets asked a lot here. I am wondering if there is any way to hook up the Nest Learning Thermostat to my old Robertshaw thermostat? Any guidance would be greatly appreciated.I have included an image in the link...

Thermostat wiring

Removed my current thermostat to install new Nest Thermostat and discovered I have 2 wires (Red and White) that connect the thermostat to the heater. Hooked up nest thermostat and received message that 3 wires not compatible. How do I make a 2 wire s...

Dirtfeet by • Community Member
  • 322 Views
  • 1 replies
  • 0 kudos

My Nest heatlink (installed Dec 2020) just died.

I first notice with an H27 error on my Nest thermostat - I tried plugging it into a different USB charger, before realising that the heatlink had become completely unresponsive. The boiler still works for hot water but not heating. I’ve seen referenc...

Nest generation 3 thermostat cannot join network

My 3rd gen thermostat has been working well, but a few months ago the network stopped connecting. I have followed all of the troubleshooting steps, resetting and restarting. All of the other thermostats and smoke detectors work and connect ok. The WI...

Iserdad by • Community Member
  • 847 Views
  • 6 replies
  • 0 kudos

New Nest learning 3 thermostat

New nest 3 learning thermostat installed and working but can’t connect with google home app. Go thru all set up steps and at end can’t find it.

Keithy by • Community Member
  • 303 Views
  • 1 replies
  • 0 kudos

Nest E not firing bolier

HiWe have just moved into a house with an existing Nest E system.I've manged to set the system up, put it on wi-fi and connect it to the app. Everything seems to be working fine but I can't get the boiler to fire.At present the app is showing that th...

kena1921 by • Community Member
  • 365 Views
  • 1 replies
  • 0 kudos
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